Healthserve Home Healthcare clinical team successfully transfers a critical patient from Dubai to Paris!
Mrs. XXXX, one of our patient from Damac Hills, Dubai was critically ill and was under our nursing care. The patient had to be shifted to Paris in a hospital.
We meticulously planned the entire trip by working closely with the client’s family and airlines to make all the necessary travel arrangements for the patient based on her medical status. The escorting team (doctor and the nurse) took exceptional care of the patient starting from her Dubai residence to her hospital in Paris. Although the airlines had to hold the plane for nearly 2 hours due to a technical glitch in connecting the ventilator, still our clinical team did not lose their calm and managed the patient till that time.
The team was onto the service of the patient during the 7 ½ hr flight to make her travel as comfortable and smooth as possible. The patient arrived at her destination safely and gleefully and was handed over to the medical team at the hospital in Paris. Also, our nurse stayed there for nearly 45 days to take care of the patient and till the time of complete handover of the patient to the family.
Kudos to the clinical team of Healthserve!!!
Mr L. G April 14, 2019