It is very common to be unsure whether or not you need to see a doctor. There will be times when your Healthserve doctor will not be able to diagnose your condition using teleconsultation. Doctors working on teleconsultation are always able to listen to your concerns, assess the urgency of your complaint and direct you to the appropriate speciality so you can receive the care your require.
How it works
What is Healthserve's Teleconsultation Service?
Healthserve has expedited its planned teleconsultation service to provide assistance to patients during the Covid-19 crisis.
Teleconsultation service allows you to consult online with our highly trained physicians at your own convenience, either on your mobile, tablet, or laptop.
Teleconsultation or Telemedicine targets to provide healthcare services to patients who do not have access to local health facilities and services for the reason that they are situated in remote areas or governmental restrictions going out of homes.
This kind of service makes it possible for a patient and medical professional to meet a virtual platform while securely sharing and explaining health information. This opens up a whole new avenue to service delivery which allows the healthcare industry to reach anyone across the globe.
SIMPLE, FAST AND CONVENIENT
Advantages of Teleconsultation:
- Saves time, avoiding long waiting hours and unnecessary travel
- No need to visit a clinic or hospital
- Reduce unnecessary emergency room visits
- Reduce unnecessary tests and medications
- Having the patient’s medical needs attended to at the comfort of his/her home on mobile, tablet or laptop
- Highly trained, licensed doctors and wellness experts
- Honest and ethical medical advice based on Evidence Based Medicine
- Medication & repeat prescription management and delivery, where available
- Continous management care for chronic diseases
- Advice and support for healthy, acute and chronic
- Customized wellness programs with meal and exercise plans
- Can be referred to specialist should you need a further consultation in clinic/hospital

What we can treat on teleconsultation
COLD
COUGH
FLU-LIKE ILLNESS
URINARY SYMPTOMS
HEADACHES
EARACHES
VOMITING
SORE THROAT
SINUS CONGESTION / ALLERGIES
RASHES
DIARRHOEA
INDIGESTION
Healthserve's telemedicine for corporates and their employees

Reduction in overall Healthcare costs
- Reduction in overall claims
- Limiting outpatient visits
- Fewer unnecessary diagnostic tests and prescriptions
- Reduction in annual health insurance premium

Increased Productivity
- Reduction in sick leave and absenteesim
- Less time out of the office
- Keep your employees healthy and productive
- Emphasis on corporate health and wellness

Improved recruitment and retention
- Additional remuneration benifits
- Unique selling point over other employees
- Caring approach towards your staff
- Increase employee satisfaction and retention
- More motivated workforce